Security · YBT Health and YBT Meet

How we protect patient information.

Please see the Privacy Notice for full details.

Last updated 30 September 2026.

Encryption

Patient information is encrypted in transit between your device and our services, and encrypted at rest.

Access

Staff reach only the parts of YBT Health their practice has granted them. Access to patient records in YBT Health is logged.

Video visits

Patient visits are never video recorded. Where a visit is transcribed, what remains afterwards is the transcription record and the digital note drawn from it, each retained under your practice’s own retention policy. Your clinician decides what from a transcription belongs in the patient’s record.

How information is used

We do not sell information and do not use it for advertising.

If something goes wrong

If a breach of information occurs, we report it as required. To report a security concern, please email support@oneybt.com.

Talk to us.

Questions about YBT Health or YBT Meet.